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Privacy Policy

Eis Ygian, located in Stafford, UK, is committed to protecting your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Data We Collect

We may collect and store the following:

  • Name, contact number, email address (e.g., for reservations or enquiries)

  • Booking and event details

  • Messages via phone, social media, or delivery platforms (Uber Eats, Just Eat, Deliveroo)

  • Food preferences or dietary/allergen info (if provided voluntarily)

2. How We Use Your Data

We process your data to:

  • Respond to enquiries

  • Manage table and event bookings

  • Track feedback or complaints

  • Improve our services and menus

We do not store payment information, nor do we process payments via our website.

3. Legal Bases for Processing

We process your data based on:

  • Contract – to fulfil bookings or enquiries

  • Consent – for optional marketing (only with opt-in)

  • Legitimate Interest – improving services and handling complaints

4. Data Sharing

We may share your data with:

  • Trusted delivery partners (Uber Eats, Deliveroo, Just Eat)

  • Our booking or email management systems (if used)

We never sell or trade your data.

5. Data Security & Retention

We use security measures to protect your information and retain data only as long as necessary. Booking/event records may be kept up to 12 months for administrative or legal purposes.

6. Your Rights

You may request:

  • Access to your data

  • Correction or deletion

  • Restriction or objection to processing

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